Apple Investigating New iPad WiFi Issues

Thursday Apr 5th 2012 by Staff

AppleCare is replacing the tablets for some users who have been experiencing problems.

9To5Mac: Internal Apple documents reveal that the company is investigating Wi-Fi-related problems with the new iPad. Specifically, customers have been complaining about intermittent connectivity, slow speeds and the inability to connect with Wi-Fi networks. For example, one user posted the following in a discussion forum: "I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal. Anyone else having similar problems? Any suggestions?"

Apple is currently "capturing" affected devices, that is, immediately shipping the iPads to its engineers for investigation of the problem. It is replacing those devices for affected users.

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