ComputerWeekly: Researchers Warwick Business School say that unnecessary IT complexity is costing enterprises 10 percent of their profits. That means the Forbes 200 are losing $237 billion per year due to overly complex IT.
"There seems to be a particular issue in larger companies," says Warwick professor Simon Collinson. "If you buy a company or buy a new system, you are adding an extra layer to your IT infrastructure. It adds complexity to your existing IT systems and extra complexity for the users."