Poor Communication to Blame for Business Intelligence Failure, Says Gartner

Monday Jan 10th 2011 by Datamation.com Staff

A new report says 70 to 80 percent of business intelligence projects fail.

ComputerWeekly: A new report from market research firm Gartner says that 70 to 80 percent of all corporate business intelligence projects fail. According to the report, the reason for those failures is a combination of poor communication between IT and the business, the failure to ask the right questions and the failure to think about the real needs of the business.

"If you don't ask the right questions, BI is not a crystal ball that pops out the answer," says Gartner's Patrick Meehan. "People in IT need to stop approaching BI as a vendor or engineering solution, or as a tool. They need to understand what business they are in. They are in the information and communication business."

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