The Tech Brands You Can Trust

Tuesday Nov 30th 2010 by Staff

Apple, Asus, Brother and Canon score well in an annual reliability and customer service survey.

PC World: In a survey of 79,000 of its readers, PC World found that the most reliable technology brands include Apple, Asus, Brother, and Canon. Respondents gave the worst reliability and customer service scores to Dell and Hewlett-Packard, and they were particularly unimpressed with these companies' support for home users.

The survey also found that business users in general are more happy with their customer service than consumers. Also, laptops are improving in reliability and have fewer serious problems than desktops.

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