IBM Takes Blame For Massive Bank System Failure

Tuesday Jul 13th 2010 by Staff

Big Blue says an employee error caused an IT outage at one of Singapore's largest banks.

Computerworld: IBM has accepted responsibility for a July 5 IT outage at DBS, one of Singapore's largest banks. The company blamed the outage on employee error saying, "Unfortunately, a failure to apply the correct procedure inadvertently caused the service outage."

Although no data was lost, the bank's systems were down for seven hours.

IBM has a US$868 million outsourcing contract with DBS.

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