The Register: Microsoft has unveiled a new online Fit It Center that helps customers solve their own software problems. Users can either download it onto a PC or manage multiple systems over the Internet.
The software's built-in troubleshooters can either solve problems automatically or let you choose which issues to resolve. If the troubleshooter doesn't work, it sends data along to Microsoft support.
Currently the Fix It Center works with several editions of Windows XP, Windows Vista, Windows 7 and Windows Server.